Frequently Asked Questions

What do I have to provide to use ontrak™?
All you need is a PC or laptop with Internet Explorer 6 or higher. You save the cost of buying, maintaining and replacing broadband or dedicated lines between locations, VPN routers, servers, and outside consultants, because we provide the software, hardware and data hosting on our secure servers, back up the data each hour, each day, and remotely on hard disc each month.

With ontrak™ you can...

  • Quickly produce quotes and email them directly to your customer
  • Automatically assign shipping from the proper stocking locations
  • Manage price level by item and by customer type with our unique ontrak™ Price Matrix™
  • Manage multiple Locations with different or shared inventory
  • Be up and running in a few days - not a few months!
  • Export key performance and sales data to Microsoft Word™, Microsoft Excel™, and other popular accounting packages

Are there specialized versions of ontrak™?

Yes. The following versions of ontrak are available:

  • Industrial Distributor
  • Metals Distributor
  • Metal Service Center
  • General Reseller
  • Serialized Goods
  • Trucking Broker
  • Drink Distributor
  • Lubrication Equipment
  • Service Station Equipment Distributor
  • Automobile Dealer Equipment Distributor

How can ontrak™ help my business?

If your company is trying to make a business accounting package, point-of-sale or a client-server based package work for your business, but have out-grown the capability or just cannot make it work the way you work, ontrak™ may be the right choice.

Here are three example applications:

A single integrated package for multiple locations. It is all of the software you need for your growing distribution company. Includes the ontrak™ Price Matrix™ which handles sophisticated pricing issues

  • Interface with vendors and customers
  • Manage quotes, sales orders, purchase orders, A/P, A/R, item manager
  • Manage inventory and service scheduling

If you send trucks all over the country hauling goods for thousands of clients, LOADTRAK is for you. The system, with specialized ontrak™ modules, can handle everything from scanning the ICC forms to making sure your truckers get paid on time. Automatically post available loads to the internet.

Foods, Metals, and Bulk Goods
Keeping Lot and Batch numbers under control can be a big task. If you cut smaller lots and batches from purchased goods for resale, and need to track the numbers throughout the process, ontrak™ Metals and Goods can make tracing goods a quick and easy task. Applications in food, medical and high reliability specialty products.